Monterey: images no longer loading in text messages

Since upgrading to Monterey on my MacBook Pro (2020), images no longer automatically load on incoming Messages. Is there a known fix for this issue?


Thanks in advance.

Posted on Nov 3, 2021 6:05 AM

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Posted on Feb 15, 2022 9:57 AM

BINGO!! I've had this issue since I got my 14" M1 Pro MacBook Pro in October. THIS THREAD SOLVED MY ISSUE! After creating my admin account, I changed the capitalization of the username. Example: book > Book. After reading this thread, I know this is what caused the error. I am clearly listing the instructions (helps me to see it this way). To fix the iMessage glitch:

Note: If the affected account is an admin account, you must create a second admin account and log into that to complete the following:

  1. In Finder, locate your Home folder in Macintosh HD>Users. Ensure the name of this folder is what you want the Home folder to be called. Right click and rename if desired (no spaces!).
  2. Go to User Groups in System Preferences.
  3. Right click the affected account > Advanced Options
  4. Change Account name to match the Home folder name exactly. (Full name field is unrelated and can be whatever you want)
  5. Next to Home directory, select Browse to locate and choose the Home folder.
  6. Click OK. Restart Mac. Done.
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Monterey: images no longer loading in text messages

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