Every time I try to open comments on Facebook App, the App “freezes”/crashes & will not open comments. I have removed app & reinstalled with no luck. I have powered off iPad & no luck. Any other suggestions?
[Re-Titled by Moderator]
iPad Pro, 15
Definitely not right after ios 15.1 - I started experiencing it right before I downloaded that update. It started (for me) right after Facebook app 341.0 was installed. Installing ios 15.1 was part of my troubleshooting, the day the issue started. Subsequent FB updates up to 343.1 (today 11-6) have still not resolved the issue. :/.
Troubleshooting has involved rebooting; warm updates on each FB version, followed by testing, followed by rebooting, testing again, then uninstalling the app completely, rebooting, and reinstalling and rebooting - and the problem has remained, and even expanded.
341.0 - the problem was ONLY in comments on posts within GROUPS. Expanding comments for anything in the newsfeed worked
342.0 - the problem expanded to comments in the newsfeed, as well as groups
343.0 - no change in behavior
343.1 - no change in behavior
I have reported the issue to FB via their instructions for reporting issues, but did not feel confident that it was the right channel. :/
As others have said—disconnecting the keyboard miraculously solved the problem—which may be why the phone version of the app doesn’t have the issue. (I plan on testing this out with another keyboard, later today.)
For now—I’m getting by by keeping my iPad keyboard attached; when I need to view comments, I lift the iPad off the keyboard (case + keyboard combo), and touch “comments”—and when comments pop up, I set the iPad back down on the keyboard and start typing. Scrolling once you’re IN the comments doesn’t seem to be an issue…only getting into the comments.
(Not putting this out here to argue with you or anyone else—just to help others, like myself, who are trying to work through the problem, who might stumble across this issue! :))
Thank you - I think this solved my issue also….has really been maddening!
This issue was solved by facebook. They have an update available in the Apple store. You won’t need all these workarounds if you update facebook.
Just update the app on your iPad. If you don’t know how to do that, then simply delete the app abs reinstall, and it will reinstall with the latest version
Please read comments. This was a FB issue, now resolved by updating FB to v346.
It WAS a Facebook problem. They have now solved it. Update your Facebook app to Version 346 and the problem will be solved.
Thank you! I had forgotten (or its too early in the morning) - mine indicates the same version and all is well with keyboards.
Thanks!
Yeah, version 346 was the fix! I have my IPad setup to auto update apps but I had to go out and get it. Thanks for “all the help” and Merry Christmas to all!
Downloaded the Facebook update today (12/12/2021) and it seems to have been fixed. Fingers crossed.
I seem to remember Steve Jobs not wanting any third party company tagging along with an Apple product, that’s why.
Nope. It’s a FB issue. Please read the thread, and now can someone tell me how to UNSUBSCRIBE from this thread of non-readers?
I THINK I have done it by going to the top where it says I was “following” (which I was), & hit that button which then said “Follow”. I hope it is the end of this particular discussion.
This kind of repetitive questions happens in all forums. I usually ignore and try not to get emotionally involved :-|
Thanks this solved the issue
Facebook freezes on iPad when I click comments
