Facebook freezes on iPad when I click comments

Definitely not right after ios 15.1 - I started experiencing it right before I downloaded that update. It started (for me) right after Facebook app 341.0 was installed. Installing ios 15.1 was part of my troubleshooting, the day the issue started. Subsequent FB updates up to 343.1 (today 11-6) have still not resolved the issue. :/.

Troubleshooting has involved rebooting; warm updates on each FB version, followed by testing, followed by rebooting, testing again, then uninstalling the app completely, rebooting, and reinstalling and rebooting - and the problem has remained, and even expanded.

341.0 - the problem was ONLY in comments on posts within GROUPS. Expanding comments for anything in the newsfeed worked

342.0 - the problem expanded to comments in the newsfeed, as well as groups

343.0 - no change in behavior

343.1 - no change in behavior

I have reported the issue to FB via their instructions for reporting issues, but did not feel confident that it was the right channel. :/

As others have said—disconnecting the keyboard miraculously solved the problem—which may be why the phone version of the app doesn’t have the issue. (I plan on testing this out with another keyboard, later today.)

For now—I’m getting by by keeping my iPad keyboard attached; when I need to view comments, I lift the iPad off the keyboard (case + keyboard combo), and touch “comments”—and when comments pop up, I set the iPad back down on the keyboard and start typing. Scrolling once you’re IN the comments doesn’t seem to be an issue…only getting into the comments.

(Not putting this out here to argue with you or anyone else—just to help others, like myself, who are trying to work through the problem, who might stumble across this issue! :))

For iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer design iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros, 2020 iPad Air 4 and 2021 iPad Mini 6 models.

1. Press and release the volume up button.

2. Then immediately press and release the volume down button.

3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.

Best of Luck to You!

Tried with an Anker keyboard as well and same problem. I reported it to Facebook as well as here. I also did all the offered solutions as well as reinstalling the FB app. This problem HAS NOT been solved.

Ihnprandn wrote:

Definitely not right after ios 15.1 - I started experiencing it right before I downloaded that update. It started (for me) right after Facebook app 341.0 was installed. Installing ios 15.1 was part of my troubleshooting, the day the issue started. Subsequent FB updates up to 343.1 (today 11-6) have still not resolved the issue. :/.

Troubleshooting has involved rebooting; warm updates on each FB version, followed by testing, followed by rebooting, testing again, then uninstalling the app completely, rebooting, and reinstalling and rebooting - and the problem has remained, and even expanded.

341.0 - the problem was ONLY in comments on posts within GROUPS. Expanding comments for anything in the newsfeed worked

342.0 - the problem expanded to comments in the newsfeed, as well as groups

343.0 - no change in behavior

343.1 - no change in behavior

I have reported the issue to FB via their instructions for reporting issues, but did not feel confident that it was the right channel. :/

As others have said—disconnecting the keyboard miraculously solved the problem—which may be why the phone version of the app doesn’t have the issue. (I plan on testing this out with another keyboard, later today.)

For now—I’m getting by by keeping my iPad keyboard attached; when I need to view comments, I lift the iPad off the keyboard (case + keyboard combo), and touch “comments”—and when comments pop up, I set the iPad back down on the keyboard and start typing. Scrolling once you’re IN the comments doesn’t seem to be an issue…only getting into the comments.

(Not putting this out here to argue with you or anyone else—just to help others, like myself, who are trying to work through the problem, who might stumble across this issue! :))

https://discussions.apple.com/content/attachment/eaa60c46-4ce7-4be1-b5f0-d69cc44e32f5

Great documentation of problem that seems to be 15.x and these latest facebook updates. Kind of a pain to take ipad off when I want to see comments sometimes I just pull out my handy iphone. Very strange bug glad I finally found this thread was wondering if it were just me but not alone.

i’ve spoken to apple support about this and they are aware that it is an issue. You do have to drag it to the left to get it out of the way and yes, it will reappear every time. Also, if you have microphone access enabled you’ll get both the microphone and keyboard icons that have to be dragged out of the way. It is an annoyance. I have also sent a bug report to Apple. Please send your bug report to Apple too. Here is the link.https://www.apple.com/feedback/ipad.html

This worked!

Thanks

In settings:

Accessibility -> Keyboards -> Full Keyboard Access should be “ON”

then while in Full Keyboard Access, scroll down in “Basic,” to “Activate,” and clear the command SPACEhttps://discussions.apple.com/content/attachment/4abde210-dcd5-41f1-b864-ec39cff97096

scsweeney wrote:

After turning Full Keyboard Access on, in Settings | Accessibility, comment click behavior works normally. Great … but there are some undesirable features to turning Full Keyboard Access on.

https://discussions.apple.com/docs/DOC-250004453

AiviloaLone wrote:

It is the newly version of the update which has something to do with the keyboard. Disconnect your ipad from your keyboard and you will be able to see your comments immediately.

There are ways to avoid disconnecting, see

https://discussions.apple.com/docs/DOC-250004453

BusaKaine wrote:

I have this issue as well, after reading the comment from Wibble, removing the magic keyboard works. Some sort of bug for sure.

To keep the keyboard , see

https://discussions.apple.com/docs/DOC-250004453

My return button doesn’t work to “send” messages since the update. I have to tap the send icon on the screen. For some of the issues we’re all experiencing, there are workarounds.

See https://discussions.apple.com/docs/DOC-250004453 for some helpful information.

Cottonsworld2021 wrote:

I seriously object that in order to resolve an Apple problem, I have to allow them full access to my keyboard,

It's not Apple who is getting access, it's You who are getting full access to your iPad without touching the screen.

For the space bar problem, did you try the work around related to that mentioned in

https://discussions.apple.com/docs/DOC-250004453

Willow1978 wrote:

I have a Typecase keyboard and their tech dept told me to turn that off bc I couldn’t put spaces in the search bar. Very frustrating!!!

See the possible fixes in

https://discussions.apple.com/docs/DOC-250004453

CatVibe1 wrote:

I if you turn ON access, then you’ll start having problems typing and random blue boxes will appear around your screen and the buttons on your keyboard will all do things that are not regular,

Some workarounds for those problems can be found at

https://discussions.apple.com/docs/DOC-250004453

It's been a month with many, many people reporting this problem, so it probably not as easy to fix as one would hope.

ScubaBen wrote:

with “full access” on when I tried to type this response, pressing the space bar put the cursor back at the beginning of the paragraph.

For a possible fix for space bar issues, see

https://discussions.apple.com/docs/DOC-250004453

See if anything in this link helps you at all:

https://discussions.apple.com/docs/DOC-250004453

i personally find that when using facebook, i turn on the full access, but when using other apps, I turn it off. For me, it’s easier (and less intrusive) than seeing other issues pop up.