Bluetooth Connection Problems in macOS Monterey

You may try this thing - go to Settings --> Sharing and uncheck AirPlay Receiver (this is the feature that allows iOS devices to display photos and videos on a Mac that has this feature on - https://support.apple.com/en-za/guide/mac-help/mchleee00ec8/mac).

It's a cool feature that Apple introduced recently but unfortunately, it creates a mess with Bluetooth connectivity as well (at least that has been the case with my iMac '27 2019, with which I've been having this issue since last August and finally figured out because of this thread that this setting can be the culprit)

Please help! I am also experiencing this issue with my late 2015 Macbook Pro. I have two pairs of headphones that have major bluetooth connectivity issues (Sony wh-1000xm4 AND Airpods Pro). I have done ALL of the recommendations on this thread, and what I found elsewhere. My headphones connect to my iPhone without any issues. I use my headphones and laptop for Zoom appointments at home and the Monterey update has essentially rendered them both useless. They connect and disconnect (although indicate they are still connected) after 5-10 minutes. I have to turn bluetooth on and off to get them to work which is very inconvenient when in meetings. I am VERY frustrated that the most recent update for Monterey (12.2.1) did NOT fix the issue. Please help, my work from home set-up was perfect until Monterey.

Hey ParadeChili,

Thank you for using the Apple Support Communities! We understand a set of Bluetooth headphones are no longer working well on your Mac since upgrading to macOS Monterey. Let's help.

Thanks for letting us know this same Bluetooth headset works just fine with your iPhone. Testing another Bluetooth headset with your Mac is an absolute great step to take to determine if there is an issue with your Bluetooth connection on the Mac or maybe even the macOS itself. Keep us posted on that result.

In the meantime, have you tried to reset the Bluetooth Module by toggling Bluetooth off and on from the Bluetooth menu item or Bluetooth System Preference pane? If not, give that a go and then test for improvements: Turn Bluetooth on or off on Mac.

If the issue continues, let's have you disconnect any external devices, non-primary monitors/displays, or hard drives connected to their Mac to see if they are causing any interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference.

Should the behavior continue after that, reset the SMC: How to reset the SMC of your Mac and NVRAM next: Mac startup key combinations

Keep us posted on how things go and if the issue remains.

Best regards.

I have the same issue after the macOS upgrade, with 2 diferent wireless headphones (Bose QC 35 II, and AirPods gen 2). The connection simply drops in the middle of a call (Teams/Zoom), or I break out and no one in the call can hear me properly.

To be mentioned the following:

• Bluetooth connection on both headsets works perfectly fine on my iPad and iPhone, no connectivity issues there;
• I am standing next to my laptop, it's not a distance thing
• I did not have this issue on Big Sur but right after the upgrade.
• sound problems occur not just in calls, but while listening to music.

I tried everything, removed all existing bluetooth devices and added them back again, removed the bluetooth files from Library, reset the SMC.

I see some suggestions that the new AirPLay receiver is causing interferences in Bluetooth connectivity with headphones and other peripherals.

I tried to remove it from System Preferences -> Sharing, but I don’t even have Air Play Receiver option (i think my model does not support it: MacBook Pro 2015).

This is becoming very frustrating, anyone else found another solution/workaround for older gen macs? Any release date for the bug fixes that were reported so far for this OS?

I was in contact with Support team from Apple, and they have suggested the following:

1. Reset NVRAM (https://support.apple.com/en-gb/HT204063) -> it didn't do anything, no improvement
2.  First Aid (https://support.apple.com/en-gb/HT210898) didn't try it out yet, it looks more complicated, will try over the weekend

Last resort if the first 2 won't work:

3.Reinstall OS (https://support.apple.com/en-gb/HT204904) i hope i don't end up doing this, as it is a hassle for a non tech person to go through all that.

I have updated yesterday to Monterey OS Version: 12.2 (21D49), it did not solve the issue, i was hoping that maybe a fix will come with this new version, but no.

As a workaround, I am now using the built in microphone from the laptop, rather than the one from the headphones.

Settings -> Sounds -> Input -> select Built in mic. This is the only workaround that is not highly disruptive for my calls. It does not affect the sound, it does not drop/stutter during the calls. But it's not ideal. i am glued to the MacBook during the calls, cause i need to be close to the built in microphone. So i might as well get back to the wired headphones. Frustrating.

I have the same issue and it is driving me crazy. I had no problem before upgrading to this system.

Each time I log into mu account I have to go into system pref --> Bluetooth --> turn off and then turn on again and then my devices connects flawlessly. There should be an update to fix this issue. Please.

Hi Apple Support,

I am having the same Problem after updating to macOS Monterey.

My Device : Apple MacBook Pro 16inch 2019 Model

Bluetooth Device : Samsung Galaxy Buds + & JBL Flip 5

• The signal stutters in and out briefly while listening to music, and this happens about once a minute or so.
• When i am Teams call or Google meet or Zoom call , Bluetooth suddenly get disrupted & the listeners are unable to hear me. Then i have disconnect & reconnect for them to hear me.

These above two problems are infuriating & frustrating to say the least.

NB : These issues were not there while using BigSur

Thanks

Just updated to 12.2 and still no fix for me.

My Google Nest mini still not connecting and the mini still will not find my Samsung sounder.

Both iOS devices see the sound bar and connect to the Nest just fine.

I am having the same issue with a Samsung N450 Sound Bar and a 2nd Gen - brand new Google Nest.

My M1 Mac mini sees them, will pair with them, but I get no audio or the option to select either one in the sound menu.

ParadeChili,

Thanks for the update!

We're glad to hear things have improved since taking the steps suggested. We would recommend reaching out to Apple Support directly for any continued support on this issue next: Get Support

Take care and stay well!

I'm having the same issue (I've posted a separately on this ). Since installing Monterey, I have not been able to connect to my Bose speaker via Bluetooth. Both the speaker and MacBook say I am connected but the music continues to play from my Mac and not the speaker. I've tried reseting Bluetooth (shift+option-reset) but the reset option hon longer appears in the Bluetooth dropdown menu

I've done all of the above too, and it didn't work. I talked to Apple Support and had 2 calls with a advisor and a senior advisor, but seems the problem is not getting solved. This had never happened pre-Monterey. I reinstalled Monterey and still couldn't fix the issue.

Can't use my bluetooth earphones.

Can't Airdrop.

Can't connect to my iPhone through bluetooth.

Somebody help :(

I've done all of the above too, and it didn't work. I talked to Apple Support and had 2 calls with a advisor and a senior advisor, but seems the problem is not getting solved. This had never happened pre-Monterey. I reinstalled Monterey and still couldn't fix the issue.

Can't use my bluetooth earphones.

Can't Airdrop.

Can't connect to my iPhone through bluetooth.

help me Sharon :(