Bluetooth Connection Problems in macOS Monterey

Hey Apple Support Community,


After upgrading to macOS Monterey recently, I have started experiencing a few issues with the bluetooth headphones I normally connect to my Mac:


  • The signal stutters in and out briefly while listening to music, and this happens about once a minute or so.
  • Less frequently, the bluetooth connection drops completely, and then reconnects several seconds later.


I don't have these issues when my headphones are connected to my iPhone (iOS 14). The headphones I am using are Bose NC 700s. I have not yet tested a different bluetooth audio device, but I will update this post when I do. Also, this issue occurs even when I am stationary and sitting right next to my Mac.


Obviously this has made the experience of using bluetooth in Monterey pretty awful. Just wanted to see if anyone else is having these issues, or similar ones, and if anyone has a solution for it.

MacBook Pro 16″, macOS 12.0

Posted on Nov 3, 2021 2:06 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 4:32 AM

You may try this thing - go to Settings --> Sharing and uncheck AirPlay Receiver (this is the feature that allows iOS devices to display photos and videos on a Mac that has this feature on - https://support.apple.com/en-za/guide/mac-help/mchleee00ec8/mac).


It's a cool feature that Apple introduced recently but unfortunately, it creates a mess with Bluetooth connectivity as well (at least that has been the case with my iMac '27 2019, with which I've been having this issue since last August and finally figured out because of this thread that this setting can be the culprit)

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111 replies

Jan 16, 2022 6:04 PM in response to ParadeChili

Also bumping this.


Running an early 2015 13" Macbook Pro, OS Monterey 12.1


• Coworkers telling me that my audio (I alternate between airpods pro and Bose QC35) keeps cutting in and out after like 10-15 minutes on the call.

• My Bose QC35 only carry audio thru one side when connected to my Macbook - but they work fine on my iPhone


It seems that this is a Monterey issue, so like others I'll just wait for an update - but please Apple let's go. This is making working from home pretty annoying lol sos


Feb 24, 2022 11:53 AM in response to ZiomaraMC

still same issue w/ Bose NC 700. It works only on the right side when connected to the MacBook Pro while it works perfectly with other devices (e.g. iPhone).


What I’ve noticed though is that during the same session (no restarts in between) the headset works well (on both ears) when connecting through the zoom client, but it doesn’t work properly with FaceTime.

Dec 11, 2021 2:10 PM in response to ParadeChili

I have the same issue.


Have a set of PowerBeats that worked flawlessly with MacOS Big Sur..


I get the same stuttering where the sound drops out for about 2-4 seconds.. either listening to music, web content or ZOOM calls.


No issues with Headphones when connected to iPhone 11 Max Pro.


It only started happening after I installed Big Sur.


Also have a McBook Pro 16" 2019.

Jan 13, 2022 6:49 AM in response to ParadeChili

I have a similar issue. I am on a MacBook Pro, 13-inch, M1, 2020 with macOS 12.1. My bluetooth connection seems to work (Apple mouse and keyboard are connected and work as expected), but my headphones (Sony WH-1000 XM4 and WF-1000 XM4) do not work properly. They are connected, however, sound is only coming out of the right earbud/speaker. Interestingly, the headphones worked for a while on Monterey, but at some point, the sound was weird and then the left speaker stopped playing at all. This happened to both my headphones.


I am using both headphones on an Samsung Android device and on an iPad Air without the issues.


I hope there is a solution soon!

Jan 15, 2022 7:50 AM in response to Geekahertz

Geekahertz, I don't know if you are still having this problem, but I have a Samsung J series, and it either fails to connect or seems to connect and then immediately drops. The only way I've been able to do a reset is if I unplug the soundbar and plug it back in. Never had this problem before, and my iphone and ipad have no issue connecting to it. My Macbook started having this issue after this upgrade to Monterey.

Jan 15, 2022 10:06 AM in response to Guy_Shocksmith

i Have tried everything g possible with my sound bar and still will not connect.

even my Google Nest mini will connect and randomly drop.

I have my sound bar plugged into my mini via the headphone jack, lucky for me Apple was courageous enough to keep the jack instead of ripping it out of the Mac mini.

clearly this is a software problem since many people prior to this reply have said downgrading to the previous operating system has fix the issue, so either Apple just wants to ignore it or they just don’t feel that the few dozen of us complaining are worthy enough to try to figure out how to fix it.

Jan 19, 2022 2:17 AM in response to ParadeChili

I have the same problem since Monterrey! MacBook Pro early 2015. Multiple devices became incompatible and I have connectivity issues.


My headphones from anker sound core life q30 stopped working with my Mac do the the update they became incompatible. (Don't know how it's possible with bluetooth). Also my UE boom 2 speakers also are incompatible... Whilst my Xiaomi bluetooth speakers still works. Super strange!


The bluetooth issues show up while in teams or zoom. When I switch between full screens and I do something heavier then just zoom. The bluetooth stutters and suddenly the headphones become quiet no Sound and mic. I have to turn bluetooth on and off in settings for it to work again.


Happens with my airdpods 2nd gen and AirPods Pro.


Handoff copy paste and airdrop also don't work until turn off and on of bluetooth.


Restting bluetooth by deleting plists and command center actions didn't work yet. SMC reset neither.


Does anybody else experience bluetooth incompatibility issues with non apple devices? Is there a fix yet or workaround?

Jan 26, 2022 6:12 AM in response to ParadeChili

Hi


I have this problem too - iPad, iPhone, Beats wireless headphones and other Bluetooth devices won't connect with Macbook using Monterey. (MacBook Pro,13-inch, M1, 2020)


So far I have:

Updated to OS 12.1

Removed bluetooth devices and repaired

Removed external devices and restarted

Reset SMC

Deleted ~bluetooth.plist

Cleared DNS cache

Run sudo pkill bluetoothd in terminal

Restarted in safe


I don't know what else to try. I really don't want to lose a whole day, and the will to live, on a chat with apple, especially if it's a problem with Monterey that they won't be able to fix.


Has anyone found a solution to this Bluetooth problem yet? I can't see anything in this thread that works but it might be buried in the replies? Apple please fix this


Thanks

Mar 12, 2022 3:02 PM in response to ParadeChili

Since upgrading to Monterey 12.1, my Sony WH1000XM4 headphones sound only out of the Right ear piece when using my MacBook Pro (it is the newest MacBook). This does not happen with my iPhone or iPad, so it is definitely the operating system. I have done all the "fixes" to no avail, including calling Sony. Glad to see it is happening to others. Since this has been a problem, how come Apple is not fixing it in their software?

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Bluetooth Connection Problems in macOS Monterey

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