You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ScottJet Author

Level 1

4 points

Itunes backup

Hi- My phone was run over by a car. I'm trying to load a backup onto my new phone and my backups are missing from itunes on my Windows PC. Why am I not given a backup option when I plug my new phone in? Thanks

iPhone 8, iOS 14

Posted on Nov 3, 2021 4:14 PM

Top-ranking reply

aadil7863

Level 2

167 points

Posted on Nov 3, 2021 4:25 PM

Hi ScottJet,

Here is a support page about iTunes Backup for windows.

Here is a page about iTunes Backup restores.

If you go through the setup process on your new device, step 5 will be about apps & data, here you can select restore from Mac or PC.

Hopefully this helps.

View in context

Itunes backup

Similar questions