Hello
Anyone help, please.
Today, my iPhone 13 pro max stops playing music when the phone goes into lock screen
I have switched off all the apps that were running and re-started the phone- no change
iPhone 13 Pro Max
Hello j-o-h-nno,
Thanks for using Apple Support Communities! It looks like you're having an issue with music playing when your iPhone is locked, and we'd like to help.
Good job with the troubleshooting steps you've started with!
You are correct, audio should continue playing, even when the iPhone becomes locked.
We did find that iOS 15.1 did address this issue, "Audio playing from an app may pause when locking the screen".
Update your iPhone, iPad, or iPod touch
Take care!
Hello j-o-h-nno,
Thanks for using Apple Support Communities! It looks like you're having an issue with music playing when your iPhone is locked, and we'd like to help.
Good job with the troubleshooting steps you've started with!
You are correct, audio should continue playing, even when the iPhone becomes locked.
We did find that iOS 15.1 did address this issue, "Audio playing from an app may pause when locking the screen".
Update your iPhone, iPad, or iPod touch
Take care!
I contacted one of the support people on the Apple Website. At one point it looked like I would have to delete the Music app, re-install, and then re-build my music library.
Then Vishnu- the tech support guy asked one very pertinent question-did I experience the same problem on every track?
I checked and basically the issue was only on a very recently downloaded album !
So the lesson is, if you have this issue is to check whether problem is one every track or just on one album.
I deleted the original download then re-downloaded it and everything works properly now. : )
Itunes Music stops when phone locks
