Amazon music app keeps stopping

Amazon music app keeps stopping after 2 songs

iPhone 8, iOS 15

Posted on Nov 4, 2021 6:36 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2021 9:05 AM

Welcome to Apple Support Communities Amazonuser,


Thank you for posting! Sounds like you are running into an issue with your Amazon music app even after following the steps from the article you came from ( Close an app on your iPhone or iPod touch), is that right? If so, have you check for any updates for the app itself? We see iOS 15 tagged in your post, is this happening on the latest version of iOS 15 ( 15.1)?


You can also restart your iPhone to see if this continues to occur.


If you are still having trouble, you can try deleting the app and redownloading it.


Check out these steps outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


That article also contains a link to a resource on how to contact the app developer in case this continues.


Hope that helps!

1 reply
Question marked as Top-ranking reply

Nov 5, 2021 9:05 AM in response to Amazonuser

Welcome to Apple Support Communities Amazonuser,


Thank you for posting! Sounds like you are running into an issue with your Amazon music app even after following the steps from the article you came from ( Close an app on your iPhone or iPod touch), is that right? If so, have you check for any updates for the app itself? We see iOS 15 tagged in your post, is this happening on the latest version of iOS 15 ( 15.1)?


You can also restart your iPhone to see if this continues to occur.


If you are still having trouble, you can try deleting the app and redownloading it.


Check out these steps outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


That article also contains a link to a resource on how to contact the app developer in case this continues.


Hope that helps!

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Amazon music app keeps stopping

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