Escape key not working | MacOS Monterrey 12.0.1

Hi.


I am not able to use my Escape (Esc) key after upgrading to MacOS Monterrey 12.0.1. I am confident that it is not a hardware issue.


Here is what I tried:

  1. On-Screen Keyboard
  2. External Keyboard


The Esc key won't work/register/detect/respond.


Is anybody else facing the same issue? My device is MacBook Air M1.


Thanks.

MacBook Air 13″, macOS 12.0

Posted on Nov 5, 2021 4:51 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2021 1:04 AM

I sure that this is related with Siri.app, because CMD+Space long press not working also. Siri app from menubar not responding at all.


How to fix it:

Go to Activity Monitor > Kill process Siri.app


Now Esc will work correctly.


66 replies

Feb 2, 2022 9:32 AM in response to susteph

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Feb 26, 2022 11:44 AM in response to iamdanish17

I was afraid it could be something with my brand new M1 MacBook keyboard, since my intel Mac running the same version of Monterey and was just fine. When I realized it happened to any keyboard I thought it oughta be something software related.


I used the code below on terminal and it really did bring esc back to life.

 $sudo killall Siri

I guess we're stuck with buggy Monterey until Apple releases the next OS version.

Mar 16, 2022 11:53 AM in response to ishan55

Thanks. Well, the problem is solved momentarily, but it will appear again in the same way.

At least in my case, it always stops Siri and the escape key from working again, the restart only fixes it for a short and indeterminate period of time.


El problema se soluciona momentáneamente reiniciando, pero vuelve a aparecer.

May 16, 2022 10:28 AM in response to dimashevchenk0

No solo eso, sino que encima me dicen que era un problema aislado y que no tienen conocimiento que le ocurra a otros usuarios (Me pasa en el Air 2020 y en mi nuevo Pro 2021)!!

Por favor, ¡reportad a Soporte Técnico, y quejaros por redes sociales a ver si Apple decide hacer algo!

_______________________


Not only that, but on top of that they tell me that it was an isolated problem and that they have no knowledge of what happens to other users (It happens to me in the Air 2020 and in my new Pro 2021)!!


Please, report to Technical Support, and complain on social networks to see if Apple decides to do something!


Sometimes they answer from the Executive Relations department by writing to tcook


[Email Edited by Moderator]

Mar 10, 2022 9:58 AM in response to iamdanish17

I have the same problem that you mention: Siri and the "esc" key stop working. When restarting they work again for a while and always stop working.


It has gone through 2 Technical Services (AppleCare Service and an Authorized Technical Service), and the problem persists, after several new updates, and many reports to engineering and operations with Technical Support.


A shame...




Tengo el mismo problema que comentáis: Siri y la tecla "esc" dejan de funcionar. Al reiniciar vuelven a funcionar un tiempo y siempre dejan de funcionar.


Ha pasado por 2 Servicios Técnicos (AppleCare Service y un Servicio Técnico Autorizado), y el problema persiste, tras varias actualizaciones nuevas, y muchos reportes a ingeniería y operaciones *** Soporte Técnico.


Una vergüenza...

Apr 17, 2022 7:51 AM in response to iamdanish17

Apple, después de escalar el caso, pasar por Soporte Técnico y por 2 Servicios Técnicos, me indica que no hay todavía una solución, salvo continuar escalándolo a ingeniería.

También me dicen que es un problema de mi MacBook Air, y que no tienen conocimiento de que otros usuarios lo estén experimentando.

Quizá no todo el mundo está reportando estos problemas a Apple y quizá Apple no sea transparente *** los usuarios.

__

Apple, after escalating the case, going through Technical Support and 2 Technical Services, tells me that there is still no solution, except to continue escalating it to engineering.

They also tell me that it is a problem with my MacBook Air, and that they are not aware of other users experiencing it.

Maybe not everyone is reporting these problems to Apple and maybe Apple is not transparent with users.

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Escape key not working | MacOS Monterrey 12.0.1

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