Level 1

8 points

Internet connection

Yesterday, I couldn't connect to Web sites on my MacBook Pro using Safari (or Firefox or TOR), but I could ping them via Terminal. I could connect by logging in as a different user. Neither could I upgrade the OS with my user name. Eventually I was able to upgrade using the other user to 12.0.1. But the problem persists.

MacBook Pro

Posted on Nov 5, 2021 4:56 AM

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1 reply

Level 8

38,629 points

Nov 5, 2021 7:37 PM in response to JLC47

Hi JLC47,

Welcome to the Apple Community,

where some of us do our best to help each other.

Apple support have various articles online that might help you troubleshoot:

If your Mac doesn't connect to the Internet over Wi-Fi:

https://support.apple.com/en-us/HT202663

Solve internet connection problems on Mac

https://support.apple.com/en-au/guide/mac-help/mh11395/mac

Setting up a shared internet connection for iPhone and iPad on your Mac:

https://support.apple.com/en-au/guide/deployment-reference-ios/apd4d84e59c0/web

Learn how to use Wi-Fi, Personal Hotspot and ethernet to connect to the internet with your Mac

https://support.apple.com/en-au/HT201735

Recommended settings for Wi-Fi routers and access points

https://support.apple.com/en-us/HT202068

Troubleshoot joining a Wi-Fi network on Mac:

https://support.apple.com/en-au/guide/mac-help/mchlp2725/mac

Hope something here works for you :)

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