App Store unavailable.
When I try to go to the App Store, it is completely greyed out and doesn't seem to be connecting. I am trying ultimately to upgrade from Yosemite to Big Sur OS. Suggestions? Thank you
MacBook Air (2020 or later)
Question marked as
Hi avaesme,
Welcome to the Apple Community.
Apple support have articles online to help with upgrades.
How to get old versions of macOS (including Big Sur)
(Safari uses the links in this article to find the old installers in the App Store).
https://support.apple.com/en-us/HT211683
And
If you can't connect to the App Store, iTunes Store, or other Apple services
https://support.apple.com/en-us/HT201400
Or
Wondering if you know that the latest Operating System is now "Monterey" ?
It is compatible with
- MacBook Air (M1, 2020)
- MacBook Air (Retina, 13-inch, 2020)
and some earlier MacBook Air models.
Apple support have articles online with more info.
New features with OS Monterey on your MacBook Air
https://support.apple.com/en-au/guide/macbook-air/apd07d671600/mac
How to upgrade to macOS Monterey
(NB: If upgrading from an earlier release, your Mac needs up to 44GB of available storage.)
https://support.apple.com/en-us/HT212735
Hope this helps you :-)