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Paula0101 Author

Level 1

5 points

iPhone damaged in accident

During the road accident which I suffered the day before yesterday, my phone also suffered, fortunately, since the purchase, I had a safe protective foil on it and the front of the phone practically didn’t suffer (except for the appearance of strange bubbles on the foil), I didn’t use such a foil on the back of the phone, because I had a protective case that unfortunately it didn’t fulfill its destiny. The back of the phone is cracked. I wouldn’t write this message because I know that it may not be covered by the warranty, but an event beyond my control contributed to it. Please help me

[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Nov 5, 2021 6:18 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,267 points

Posted on Nov 5, 2021 6:34 AM

If you have purchased AppleCare+, up to two incidents of accidental damage are typically covered per year, with service fees.

There might be coverage from an original credit card purchase, or from auto or other insurance coverage associated with the road accident, but (as stated above) the Apple standard warranty does not cover accidental damage.

Otherwise, whatever happened, you get to replace it.

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iPhone damaged in accident

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