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angydiab Author

Level 1

4 points

ipad

hello so i wanna airdrop a pdf from my iphone x to my old ipad and i need to put it in “files” but whenever i go on the appstore on the ipad the app “files” doesn’t show up but it does on my phone why cant i find it on the ipad

iPhone X, iOS 15

Posted on Nov 5, 2021 7:26 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,780 points

Posted on Nov 5, 2021 7:34 AM

The installed version of iOS installed on your iPad is too old for the Apple Files App. Files requires iOS11 or later.

If you have an iPad1-4, or iPad mini1, you iPad will not support iOS11 or later.

Not sure which iPad you have? Identify your iPad model.

Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5

Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.1

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ipad

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