I cannot play movies in my computer
Why can I play my purchased movies on my iPad but not on my MacBook Air?
MacBook Air 13″, macOS 12.0
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why can I play my purchased movies on my iPad but not on my MacBook Air?
MacBook Air 13″, macOS 12.0
Verify that you are signed in to the TV app on your Mac (menu Account) with the Apple ID account as used for the purchase.
Verify that you are signed in to the TV app on your Mac (menu Account) with the Apple ID account as used for the purchase.
Thank you! I only use one apple Id for purchases.
I cannot play movies in my computer