iPhone 13 sound issue

i recently got an iphone 13 and i love it but i’ve been having a sound issue 😭. whenever i’m on facetime with people they tell me that my sound is going in and out, but when i put in my airpods they can hear me just fine. the same happened today on IG Live. my sound kept going out when the other people were talking. i really don’t know what to do, because this sound issue doesn’t happen when i’m recording, or anything else. someone said it could be a sim card issue, maybe an ios 15 bug, idk :(( has anyone else experienced this problem? please help!!!


iPhone 13

Posted on Nov 5, 2021 10:36 PM

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Nov 5, 2021 11:10 PM in response to nadiamarie_

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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iPhone 13 sound issue

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