I open HBOmax from Safari and can log in but when I try to open a movie or series, I get a message saying, Cant play title. We're having trouble playing this video. Please try again later.

Why am I not able to play videos from HBOmax. I was able to in the past but for the last couple of weeks I get the error message saying the title can't be played. If I use a different browser, like Chrome or Fire Fox, they play fine.

iMac 21.5″, macOS 11.6

Posted on Nov 6, 2021 6:01 AM

Top-ranking reply

PeteFr

Level 1

27 points

Posted on Nov 6, 2021 10:19 AM

I think when I had this problem that clearing the cache cleared the problem. Not sure if you need Safari Development activated but within that dropdown "Clear Cache" is activated by >command+option+E

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Top-ranking reply

PeteFr

Level 1

27 points

Nov 6, 2021 10:19 AM in response to gil287

I think when I had this problem that clearing the cache cleared the problem. Not sure if you need Safari Development activated but within that dropdown "Clear Cache" is activated by >command+option+E

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I open HBOmax from Safari and can log in but when I try to open a movie or series, I get a message saying, Cant play title. We're having trouble playing this video. Please try again later.

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