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I am unable to turn on bluetooth on my Macbook Pro A1708, tried resetting the SMC and also reinstalled the MacOS monterey .
Ran the apple diagnostic, but it doesn't show any error.
When i checked the system report , the bluetooth address shows : NULL
State: off
Chipset: BCM_4350C2
Discoverable: off
Firmware : v0 c0
Product ID: 0x0001
Supported Devices : 0x382039 < HFP AVRCP A2DP HID Braille AACP GATT serial>
Trasport: USB
Vendor ID : 0x004C (apple)
Hello iSatchit,
Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like the Bluetooth isn’t functioning as expected on your Mac. It's understandable that you'd want this resolved, so allow us to assist with that. You have done some great troubleshooting steps already, so thanks for trying that. Let’s continue testing to see when this behavior occurs.
First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac.
Next, let's see if this behavior persists in a second user account on your Mac. If you have a second account, please log into that and see how it works. If you don't have one you can use, please follow these steps to make a test account that can be deleted later: Set up users, guests, and groups on Mac.
If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!
Hello iSatchit,
Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like the Bluetooth isn’t functioning as expected on your Mac. It's understandable that you'd want this resolved, so allow us to assist with that. You have done some great troubleshooting steps already, so thanks for trying that. Let’s continue testing to see when this behavior occurs.
First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac.
Next, let's see if this behavior persists in a second user account on your Mac. If you have a second account, please log into that and see how it works. If you don't have one you can use, please follow these steps to make a test account that can be deleted later: Set up users, guests, and groups on Mac.
If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!
iSatchit Said:
"Macbook Pro A1708 Bluetooth Issue: I am unable to turn on bluetooth on my Macbook Pro A1708, tried resetting the SMC and also reinstalled the MacOS monterey"
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Reset the Bluetooth Module:
Try as I've mentioned here: Any Alternative Methods for "Reset the Bluetooth Module"? - Apple Support.
In Monterey, use this command in Terminal:
sudo pkill bluetoothd
I followed your instructions but the issue still persists.
Sorry, but there was a mistake in the model number I mentioned in the topic, the model number is A1502
Sorry.
Macbook Pro A1708 Bluetooth Issue