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Hbpipkin Author

Level 1

4 points

On my iPad the email screen is unresponsive. It is updating the emails but touching the screen does nothing.

When I access email the emails are being received but when I touch the screen nothing happens.

iPad, iOS 10

Posted on Nov 6, 2021 1:48 PM

Best reply

green500

Community Specialist

Posted on Nov 7, 2021 11:58 AM

Hello Hbpipkin,

Welcome to Apple Support Communities. We understand that the email app you’re using is unresponsive. We’re happy to help.

Please try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Let us know the results.

Take care.

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On my iPad the email screen is unresponsive. It is updating the emails but touching the screen does nothing.

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