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Arrow keys on the magic keyboard not working on netflix or youtube I have the 2020 iPad Pro 12.9 4th gen

I was able to use the arrow keys but not anymore to skip 10 seconds anyone know how to solve

Posted on Nov 6, 2021 1:53 PM

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Posted on Nov 15, 2021 7:46 PM

I have the same issues, with most video apps – YouTube, CuriosityStream, HBO Max, NRK TV (Norwegian broadcasting). Curiously, Nebula still works with the keyboard.


It’s obvious that it’s not a hardware issue. Apple will be well aware of it (otherwise I’d be really worried) but choose to remain silent so far. A google search will prove the problem widespread. Examples:

https://forums.macrumors.com/threads/magic-keyboard-youtube.2268706/

https://www.reddit.com/r/iPadPro/comments/ql3ukq/ipad_pro_11_inch_2018_w_magic_keyboard_issues/

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31 replies
Question marked as Top-ranking reply

Nov 15, 2021 7:46 PM in response to browbie

I have the same issues, with most video apps – YouTube, CuriosityStream, HBO Max, NRK TV (Norwegian broadcasting). Curiously, Nebula still works with the keyboard.


It’s obvious that it’s not a hardware issue. Apple will be well aware of it (otherwise I’d be really worried) but choose to remain silent so far. A google search will prove the problem widespread. Examples:

https://forums.macrumors.com/threads/magic-keyboard-youtube.2268706/

https://www.reddit.com/r/iPadPro/comments/ql3ukq/ipad_pro_11_inch_2018_w_magic_keyboard_issues/

Nov 7, 2021 12:03 PM in response to browbie

Hello browbie,



We see you're having issues navigating in third-party video apps. We'd be happy to help.


Have you been able to try disconnecting the keyboard, wipe off any debris on the iPad and keyboard, and then re-connect them?


It can also help to restart the iPad: Restart your iPad


Some general other steps to try when apps are acting strangely can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.

Dec 2, 2021 7:55 PM in response to browbie

I’m having issues with all of the same programs everyone else is mentioning, but it’s not just video apps that the arrow keys aren’t working, it’s ALL artist programs too. I can’t use Procreate, CSP, Photoshop, ANYTHING. This is hurting artists’ workflow. I shouldn’t need another separate keyboard to nudge something just a smidge with is a FUNDAMENTAL tool. Worked fine on iOS 14.9, but immediately after I updated to iOS 15 the arrow keys no longer worked. Apple you need to push out an update with a fix for this soon PLEASE. Please don’t be like google with how they never actually read feedback when there are fundamental issues that are effecting multitudes of users with no response or fix for them. Please, I need my arrow keys.

Dec 8, 2021 2:49 AM in response to browbie

Same here. I’ve had this issue on my iPad Pro (5th Gen) since I updated to iPadOS 15. Arrow keys on Magic Keyboard don’t function on Netflix or YouTube apps. They work in Safari. Tried restarting iPad, reinstalling apps, and cleaning the magic keyboard connector. None have helped.

EDIT: YouTube has since fixed it with an update. Netflix hasn’t.

Dec 9, 2021 11:48 AM in response to browbie

I just ugraded to IOS 15.1 and stuff stopped working.

1- Arrow keys stopped working in media players.

2- In Facebook app, when I hit "comment" the app freeze. Every time. This was solved by giving the external keyboard full access, but when I did that the spacebar stopped working as a pause button in mediaplayers, so no luck with that solution.


This update was awful.

A fix better be out within days!

Dec 9, 2021 7:19 PM in response to browbie

I had the same problem with the smart folio keyboard on my iPad Pro 11 inch, the way I Resolved this was disconnect my iPad Pro from the Folio Smart Keyboard wipe down the contacts powerdown the iPad them power back up the iPad then unlock ipad and then connect your folio Smart Keyboard, after doing this both arrows keys started working for fast forward and rewind on YouTube and Netflix.


hope this helps

Arrow keys on the magic keyboard not working on netflix or youtube I have the 2020 iPad Pro 12.9 4th gen

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