Polly0618Polly Said:
"a scamer got me to download a app.: A scammer got a app. On my iPad. Connectwise Control . I have deleted it, but still there. Need to know if iPad is corrupted or not. Can they still get in. How to check for that?? Is it safe to use ? Need to know how to purge it from iPad."
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No one is hacking your device.
So, what to do:
A. Try Resetting the Home Screen Layout:
- Go to: Settings
- Tap: General
- Tap: Reset
- Tap: “Reset Home Screen Layout”
- See it Safari is Now Shown
B. Report this to Apple:
Go Here: Using the Photos App to Report Scams: - User Tip
C. Modify your Credentials:
Being suspicious, consider modifying your credentials, ASAP, starting with a new password.
D. Verify the Device:
Verify that the devices assigned to your account. If something is not yours, then remove it. Check your Apple ID Device List to See where you're Signed in - Apple Support