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iPod 7th Gen restore issue

Hello, I am not able to restore my Ipod. I have the latest version of iTunes and my operating system is up to date. I am using an apple usb cord. Towards the end of the restore the ipod is no longer recognizable. What can I do? Thanks in advance for any assistance.

iPod Touch

Posted on Nov 7, 2021 8:21 AM

Reply
1 reply

Nov 8, 2021 9:59 AM in response to OneBadApple3

Hi there,


Thanks for joining us in Apple Support Communities. We understand you're having difficulty restoring your iPod because iTunes doesn't seem to recognize it's connected. We're glad you're here, and we can help.


You'll want to start by working through the suggested steps here:


If you can't update or restore your iPhone or iPod touch


If that doesn't seem to help, they the steps in this link:


If your computer doesn't recognize your iPhone, iPad, or iPod


We hope this information is helpful. Don’t hesitate to let us know if you have any more questions.


Take care.

iPod 7th Gen restore issue

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