Unlock my iphone
I need to unlock my iPhone that is paid off but my former carrier (t-mobile) is not helping me. They say that they can not locate my account from 1 year even tho I have THEIR final bill in my hands and their own information seems meaningless to them. I’ve tried the local store, their customer service and they do not care to help me. my phone has been paid off for over an year and I can not use it for their own fault. Can Apple help me?
iPhone XR, iOS 13