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Massage icon not visible

I am using iphone from last 2 years but in all iphone i am facing same problem. I already reset my iphone but problem is still coming. When call is came in which massage icon is not coming.

iPhone 12 Pro, iOS 15

Posted on Nov 7, 2021 7:37 PM

Reply
Question marked as Best answer

Hello ashwanidhingra,


If we understand correctly you're unable to reply to incoming calls using Messages on the Lock Screen.


Does this seem to occur over a stronger cellular signal?

Can you send messages as expected when you're not using Phone for calls?


Do you have the most recent version of iOS 15.1 installed? You can also check and make sure you're carrier details are updated as well.

Should the issue continue you can reach out to Apple Support directly.


Manually update your carrier settings on your iPhone or iPad

Get Support


Cheers!

Posted on Nov 8, 2021 2:14 PM

2 replies
Question marked as Helpful

Nov 8, 2021 6:55 PM in response to Dave_G1

My iPhone is on latest update 15.1 and i can send massage any time but when call will come that massage icon won't be visible. This problem occurs on high network range also. I am unable to understand about carrier details. Please tell me any other solution if possible because i am using iPhone since last 2 years and facing same problem.

3 replies
Question marked as Best answer

Nov 8, 2021 2:14 PM in response to ashwanidhingra

Hello ashwanidhingra,


If we understand correctly you're unable to reply to incoming calls using Messages on the Lock Screen.


Does this seem to occur over a stronger cellular signal?

Can you send messages as expected when you're not using Phone for calls?


Do you have the most recent version of iOS 15.1 installed? You can also check and make sure you're carrier details are updated as well.

Should the issue continue you can reach out to Apple Support directly.


Manually update your carrier settings on your iPhone or iPad

Get Support


Cheers!

Question marked as Helpful

Nov 8, 2021 6:55 PM in response to Dave_G1

My iPhone is on latest update 15.1 and i can send massage any time but when call will come that massage icon won't be visible. This problem occurs on high network range also. I am unable to understand about carrier details. Please tell me any other solution if possible because i am using iPhone since last 2 years and facing same problem.

Massage icon not visible

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