unable to complete Touch ID enrollment.

My 3-month-old MacBook Pro M1 had an issue with Touch ID. It was fine until I woke up the next days. Is this related to Hardware or software issues? Here are the diagnostic results code " BMT004, BMT005, BMT003."

MacBook Pro 13″, macOS 12.0

Posted on Nov 8, 2021 5:35 AM

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2 replies

Nov 9, 2021 8:05 AM in response to vilong_in

Hi vilong_in,

Thank you for posting in the Apple Support Communities. It sounds like you are having some trouble with Touch ID on your MacBook Pro M1, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.

If Touch ID isn't working on your Mac

Please let us know how it goes. We're always happy to help.

Cheers!

zarathu

Level 3

621 points

Nov 9, 2021 8:08 AM in response to vilong_in

You can go to the System preferences and reconnect with your finger. That’s what I did.

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unable to complete Touch ID enrollment.

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