You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: pfisher112
pfisher112 Author
User level: Level 1
42 points

Macbook Air Account Locked

I have a MacBook Air (M1) model and the localadmin account is locked. This account is the only one on the computer with admin rights. It does have a teacher (mobile) account and the teacher can sign in. It is connected to an AD server. This computer is running Big Sur and was not upgrade from a previous macOS.


I did restart computer and tried SMC which it didn't work. I tried to invoke Recovery and that didn't work either.


I am going to wait the 24 hour period to see if that works or not.



MacBook Air (2020 or later)

Posted on Nov 8, 2021 12:12 PM

Reply

Similar questions

2 replies
User profile for user: ManJor
ManJor
User level: Community Specialist

Nov 9, 2021 11:12 AM in response to pfisher112

Hey pfisher112,


It sounds like you're having issues logging into an Admin account on your Mac. We can understand wanting to get that resolved. We want to help.


We'd recommend trying the steps in this article to reset the login password: If you forgot your Mac login password


If you have any issues resetting your password with those steps, we'd suggest the steps from this article: If you can't reset your Mac login password


Thanks!

Reply

Macbook Air Account Locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up