New iPhone not recognized by car via USB

I have a 2012 Chevy Cruze (no CarPlay) that I've connected my past iPhones via USB to play audio. The latest phone was an iPhone X running iOS 15.1 that worked just fine. I now have a iPhone 13 Pro running iOS 15.1 that will not be recognized by the car (does charge however). There's no message like 'device not recognized' it just doesn't show up when pressing the CD/AUX button on the stereo. Online chat support claims the current model is not supported even though it is running the same iOS as another working phone. Is there any truth to this?

iPhone 13 Pro

Posted on Nov 8, 2021 4:05 PM

Top-ranking reply

Nrob2006

Level 1

8 points

Posted on May 10, 2022 10:07 AM

I had deleted my iTunes because I was using YouTube Music. You need at least one song in your iTunes app. In order for the Infotainment system to recognize your iPhone when you connect it using a USB cable you MUST have at least one song in your phones iTunes app. My iPhone XS Max on iOS 12.X.X was having the same issue and as soon as I put a song into iTunes, it worked.

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New iPhone not recognized by car via USB

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