You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone doesn’t update to iOS 15

When I go to settings and software update my iPhone says I’m updated to Ios12 and there is no update to do.

iPhone 11

Posted on Nov 8, 2021 5:08 PM

Reply
9 replies

Nov 8, 2021 5:16 PM in response to abd4137

abd4137 Said:

"My iPhone doesn’t update to iOS 15: When I go to settings and software update my iPhone says I’m updated to Ios12 and there is no update to do."

-------


I see you have an iPhone 11. So, it is compatible.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

My iPhone doesn’t update to iOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.