Cannot add Google account

Hi,

I had exactly the same problem. MacBook Pro (16-inch, 2021), MacOS 12.3.1 (21E258.

In my case the problem was that I had Google Chrome as default browser. I switched to Safari as default browser, and everything worked fine.

I have the same issue. I cannot enter a password when prompted to go to "web". I have done this from Mail app as Well as Internet Accounts in Settings app. The result is the browser just opens, and I do not get the Google entry form.

Quick answer: Try setting Safari as your default browser.

I had the same issue when trying to add an extra account to my mac.

The problem happened because I was using chrome as the default browser and already logged into my initial google account with chrome...

I had the same issue. I noticed that after trying to add my Google account, the infinite spinner window would pop up and it tried to open a new window in Chrome but for some reason it was not able to. I was using Chrome as my default web browser. Hence, for this step only I switched my default browser from Chrome to Safari and then I was able to perform the sign in to my Google account through Safari and grant my Mac access to mail, contacts, etc. Then the infinite spinner turned into a selector for things I wish to sync from my Google account. Hope this helps.

I had Google Chrome set as the default browser and was experiencing exactly the same issue.

What helped was to reset Safari as the default browser.

Then the "Open Browser" button actually opened a browser window for me to log into the Google account.

Once done, I set Chrome as the default again.

The solution is to temporarily change your default browser to Chome (System Preferences > General > Default Web Browser). Then try it again while having Chrome set as default. For some reason, Safari can have problems using google's mail portal in Apple Mail.

I had the same issue. The way how I fixed it was to install the Chrome Browser, set it as the default browser in System Preferences > General and then try to add the Google account trough System Preferences > Internet Accounts. 

I downloaded Chrome and set Chrome as my default browser. Then when I tried to add my Google calendar, it opened Chrome and not Safari. It opened right away and I did not have any "infinite spinning"!! Thank you "tmlrd" for the tip. It worked.

I am having the same issue. If someone from apple customer support is seeing this, there is a bug in the OAuth login for google accounts. Can you please fix it, I am not able to sync my calendar or email. If you hire, me i can probably help you fix it

The browser authentication does work but you have to open Safari. I had Chrome as my default browser and it was not opening up. I launched Safari, and the Google login appeared right away. Hope that helps.

I had Chrome as my default browser and I was experiencing the same issue. I took the advice of some fellow members, and changed the default browser to 'Safari'. All the issues went away. Can't explain the reasons behind this.

I'm having this exact same issue and I'm not seeing any resolution yet. @leroydouglas -- I am seeing the second window and that's the infinite spinner.

Gmail needs a one-time password to use gmail on a Mac.

https://support.google.com/accounts/answer/185833?hl=en

I'm also having this issue, on MacOS 12.1

Using the Mail app to add the Google account does not work, it still shows the infinite loop. Please help.

One more test case; on my Mac I get the infinite spinner adding a GMail account with my default browser set to Safari or to Firefox. I've only seen it it work today in Chrome.