Cannot add Google account

When I try to add a Google account in preferences > internet accounts, I click "Open in Browser" and then there is an infinite spinner.


Posted on Nov 9, 2021 1:03 AM

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Posted on Jan 14, 2022 9:46 AM

Do you have Safari Technology Preview installed?


I was just experiencing this same issue, and I discovered that if I launched the Safari Technology Preview app after the spinner was showing, after a slight delay it would open up the special private window to the Gmail login that was missing, and then things worked.


Safari, not Safari Technology Preview, is set as my default browser, so... apparently macOS is getting confused over which of them it should be using?

49 replies

Nov 9, 2021 8:05 AM in response to boogaloojb

boogaloojb wrote:

When I try to add a Google account in preferences > internet accounts, I click "Open in Browser" and then there is an infinite spinner.


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Are you logged into a gmail account(?) Verify you are seeing the second window that opens when you click "Open Browser"



Are you trying to set up a email account..?

I would do this set-up through the Mail.app


Add email accounts in Mail on Mac - Apple Support


Jan 14, 2022 9:51 AM in response to boogaloojb

@leroydouglas and @boogaloojb I am having the same problem, but I get the same spinner through System Preferences --> Internet Accounts and through Mail --> Add Account. Is there some other way to get around this? Ideally I want this new account feeding in to Mail and to Calendar, but either is better than neither. FWIW, I'm using Chrome.

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Cannot add Google account

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