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Ask to buy is working for one of my children's devices but not the others. Any idea why this is happening?

Ask to buy is working for one of my children's devices not the others. Any idea why this is happening?

Posted on Nov 9, 2021 8:35 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 8:44 AM

If Ask to Buy isn't working - "Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase."

https://support.apple.com/HT203025


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


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Question marked as Top-ranking reply

Nov 9, 2021 8:44 AM in response to bayly257

If Ask to Buy isn't working - "Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase."

https://support.apple.com/HT203025


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Ask to buy is working for one of my children's devices but not the others. Any idea why this is happening?

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