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App Store Gone

Hello, my mother somehow deleted the Apple App Store from her older iPad mini. It was running some version of iOS 14 but not sure of the exact version. I’ve tried several things so far including resetting the Home Screen. I also upgraded to iOS 15 to see if would appear in the App Library and it does not. I also tried searching for it on her iPad but no luck. My next option would be to do a factory reset but that is my last option as I do not know the last time it was backed up. Does anyone have other suggestions? Thanks in advance

iPad mini 5 Wi-Fi

Posted on Nov 9, 2021 3:57 PM

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Question marked as Best answer

Hello and thanks for the reply. I already tried the App Library thing but the App Store icon was not there. Tomorrow when I see my mother I will try the thing with the screen time and let you know how that goes.

Posted on Nov 9, 2021 5:18 PM

1 reply
Question marked as Apple recommended

Nov 9, 2021 4:44 PM in response to Jfeen82

The App Store app is not one of the apps that can be deleted but it can be removed from the home screen. Go to the App Library (swipe left past your last home screen). From there you can touch and hold an app and slide it left back to the home screen.


Another reason for it not being visible is due to a restriction on purchasing. Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. See: https://support.apple.com/en-us/HT201304#prevent-purchases

2 replies
Question marked as Apple recommended

Nov 9, 2021 4:44 PM in response to Jfeen82

The App Store app is not one of the apps that can be deleted but it can be removed from the home screen. Go to the App Library (swipe left past your last home screen). From there you can touch and hold an app and slide it left back to the home screen.


Another reason for it not being visible is due to a restriction on purchasing. Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. See: https://support.apple.com/en-us/HT201304#prevent-purchases

App Store Gone

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