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I cant sign out of apple ID

Hi, I changed phone companies but kept the same number. Now whenever I go onto my old phone and try to erase everything on it to restart it, it wont let me sign out. It says “Verification Failed : There was an error connecting to the Apple ID server” How do I sign out?

iPhone 7, iOS 13

Posted on Nov 9, 2021 7:55 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2021 6:26 AM

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


If you can't connect or sign in to iCloud --> https://support.apple.com/HT203512


Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"


1 reply
Question marked as Top-ranking reply

Nov 10, 2021 6:26 AM in response to sarahi38

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


If you can't connect or sign in to iCloud --> https://support.apple.com/HT203512


Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"


I cant sign out of apple ID

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