Failure to shutdown because of connected users

James Cook2 wrote:

I'm no sure what you mean by device management or profiles so the answer there is probably "No".

I do use Remote Management on the Mini in order to access two other computers. None have access to it.

Prior to installing Monterey this was not an issue. On Catalina and Big Sur the computer would simply shut down each night, or I could shut down it down without this dialog appearing.

Since installing Monterey it always claims there is a user sharing the computer. I can't find anything to eject or terminate that makes any difference. Just now, on a restart, as soon as the Desktop was drawn I chose Restart. It claimed there were two users connected.

Is this computer Owned by a Company, Organization or University.

If so - this computer may have been enrolled in a Mobile Digital Management Program ( MDM )

To verify - check in " Users & Groups " of System Preferences and look for an Account listing other than your user account.

Hi there James Cook2,

We understand you're experiencing an issue with shutting down and restarting your Mac mini due to connected users.

Do you have any device management, or profiles installed on the Mac?

Also, check out the information here: Allow Apple Remote Desktop to access your Mac

Finally, restart your Mac in safe mode, and test for the issue there: How to use safe mode on your Mac

Thanks!

Etrecheck

Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. 

Disclaimer: I am not affiliated with nor receive compensation from the Developer.

The application is free or paid from added features. 

Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).

It will take a Snap Shot -  both the hardware and software.

 The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.

This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.

The The Built in Security  is all that is required.

Thank you for supplying the Etrecheck Report.

The large number to system modification will come into play and maybe the source of the issue under discussion. The Application installed to manage the Shutdown process seems to be the possible source of the issue ?

Added - are the two External Drive still attached when the Automatic Shutdown is invoked ?

Once may want to review what has enable in the Sharing Applet of System Preferences.

System modifications - There are a large number of system modifications running in the background.

disk2 - WD easystore 2648 2.00 TB

disk3 - WD easystore 2647 5.00 TB

Sharing enabled - This computer has sharing services enabled that could be a security risk.

Unsigned Files:

Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist

Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring'

Details: Exact match found in the legitimate list - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist

Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring'

Details: Exact match found in the legitimate list - probably OK

Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist

Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring'

Details: Exact match found in the legitimate list - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Restart.plist

Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring'

Details: Exact match found in the legitimate list - probably OK

Login Item: ~/Jobs/PanX/ServerMonitor.pandb

Kernel Extensions:

/Applications/Parallels Desktop.app

Sharing enabled - This computer has sharing services enabled that could be a security risk