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My “spatial audio” option on my control center is greyed out

My “spatial audio” option on my control center is greyed out. I’ve already tried turning on and off both my iPhone 11 and my AirPods 3rd gen. Can you guys help me




[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Nov 10, 2021 5:48 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 10:37 AM

Found the problem Maria, go into settings, accessibility then audio/visual and where it says “mono audio’’ turn off and it will fix the issue.

3 replies

Nov 11, 2021 12:16 PM in response to Maria891uao

Hi Maria891uao,


Thanks for connecting with us here in Apple Support Communities. We understand that the option to use spatial audio is grayed out in Control Center. Are you attempting to use it with Apple Music? Have you followed the steps listed in the article below to enable this feature? Are you running the latest iOS on your iPhone? You can verify this in Settings > General > Software Update.


Listen with spatial audio for AirPods and Beats


Take care.


My “spatial audio” option on my control center is greyed out

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