Outlook account not authenticated

Hi SravanKrA,

Thanks for your messages!

I should add that iPhone 6 does not allow me to download the "Outlook APP" from the Apple store, as it says I need to have IOS 14 or more ... and Apple has abandoned iPhone 6 and prior users.

As to trying to add the Exchange account, that was my initial attempt (by accident, as I was thinking "Microsoft" - never understood the difference between Exchange and Outlook), but both attempts led to the same issue.

I've no idea why or what caused it. I've been using my outlook email and calendar without problem on both my MacBook and my iPhone 6 without any issue. This morning I woke up to a this unexplained reality.

I notice that the page that pops-up and shuts down in less than a second after I click on "re-enter password" is a page titled "login.live.com".

Any help, most grateful!

Cheers,

Max

Hi Anthony,

Thanks for your reply. I eventually managed to resolve the issue on my iPhone 6 by repeatedly uninstalling and re-installing the Explorer account. It was something I had done a few times before to no avail, but at one point just worked. I've no idea why. I did not do anything different (to my knowledge). I simply kept attempting to add the account - in total frustration - until it suddenly worked. In fact, I'm not even sure if I managed to add it as an Exchange or Outlook account (I was trying each alternatively); I think it worked on Exchange. Best of luck!