Erase Computer for Trade In
I am trying to erase my Mac to turn in for a trade. I have followed the above steps but my erase button is grayed out. How can I fix this? Thank you.
iMac 21.5″, 11.6
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I am trying to erase my Mac to turn in for a trade. I have followed the above steps but my erase button is grayed out. How can I fix this? Thank you.
iMac 21.5″, 11.6
Teachyou wrote:
I have tried those steps and the button is still greeted out.
?
You can not erase a drive if you are booted from that same drive.
if you still have issues—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Teachyou wrote:
I have tried those steps and the button is still greeted out.
?
You can not erase a drive if you are booted from that same drive.
if you still have issues—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Teachyou wrote:
I am trying to erase my Mac to turn in for a trade. I have followed the above steps but my erase button is grayed out. How can I fix this? Thank you.
Same as here—What to do before you sell, give away, or trade in your Mac
I have tried those steps and the button is still greeted out.
Erase Computer for Trade In