Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Instructions for wiping Macbook for Tradein not working

When preparing Macbook for trade in, I go into Disk Utility and select Macintosh HD or Macintosh HD - Data "Delete" and the "-" sign and the "Erase" button are all greyed out and unavailable. I am logged in as the admin

Any suggestions?

MacBook Air

Posted on Mar 25, 2020 3:49 PM

Reply
Question marked as Best reply

Posted on Mar 25, 2020 4:24 PM

You have to boot into Recovery mode...


CMD+r keys on startup

4 replies

Instructions for wiping Macbook for Tradein not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.