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mdm

My daughter works for starbuck and they recently udated their ipads. she was given one that was restored. though when she tried to use it it comes up with mdm screen. is there a way to get past this?

Posted on Nov 11, 2021 6:54 AM

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Posted on Nov 11, 2021 6:57 AM

The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device. 


Install or remove configuration profiles on iPad - Apple Support

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Question marked as Best reply

Nov 11, 2021 6:57 AM in response to Dsgill47

The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device. 


Install or remove configuration profiles on iPad - Apple Support

mdm

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