What is SoftRAID.kext, HighPointIOP.kext, and HighPointRR.kext?
Why are these in my extensions folder? Could they be doing my iMac harm? Is it safe if I deleted them somehow?
iMac 21.5″ 4K, macOS 12.0
Why are these in my extensions folder? Could they be doing my iMac harm? Is it safe if I deleted them somehow?
iMac 21.5″ 4K, macOS 12.0
If your computer is experiencing KP's then the first thing to do is to see if it is software related. The easiest method of doing that is reviewing what has been installed. Please do the following and some of us will be happy to review the report and see if you have anything installed that is causing the issue.
Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211
First thing to do is BACKUP!
Then take it to your local APPLe Authorized Service Provider, I suspect your HD is failing.
My computer experiences kernel panics when waking up from sleep. It started happening after a software update so I started researching what the cause might be. Many of the articles suggested removing "third-party extensions" so I was wondering if its safe to delete these.
EtreCheckPro version: 6.5.4 (6F017)
Report generated: 2021-11-11 12:37:53
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:21
Performance: Excellent
Problem: Computer is restarting
Description:
Kernel panics; computer restarts upon waking up from sleep.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Hardware Information:
iMac (Retina 4K, 21.5-inch, 2017)
iMac Model: iMac18,2
3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
Video Information:
Radeon Pro 560 - VRAM: 4 GB
iMac (built-in) 4096 x 2304
Drives:
disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 (APFS) [APFS Container] (Shared - 15.69 GB used)
disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 269 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 8.43 GB used)
disk2s6 - Update (APFS) (Shared - 5 MB used)
disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x2 NVM Express
disk1s1 - EFI [EFI] 315 MB
disk1s2 [APFS Fusion Drive] 27.69 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 (APFS) [APFS Container] (Shared - 15.69 GB used)
disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 269 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 8.43 GB used)
disk2s6 - Update (APFS) (Shared - 5 MB used)
Mounted Volumes:
disk2s1s1 - Macintosh HD [APFS Snapshot]
1.03 TB (Shared - 15.69 GB used, 995.34 GB available, 994.44 GB free)
APFS
Mount point: /
Read-only: Yes
disk2s2 - Preboot [APFS Preboot]
1.03 TB (Shared - 269 MB used, 994.44 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk2s4 - VM [APFS VM]
1.03 TB (Shared - 3.22 GB used, 994.44 GB free)
APFS
Mount point: /System/Volumes/VM
disk2s5 - Macintosh HD - Data [APFS Virtual drive]
1.03 TB (Shared - 8.43 GB used, 995.34 GB available, 994.44 GB free)
APFS
Mount point: /System/Volumes/Data
disk2s6 - Update
1.03 TB (Shared - 5 MB used, 994.44 GB free)
APFS
Mount point: /System/Volumes/Update
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Monterey 12.0.1 (21A559)
Time since boot: About an hour
Notifications:
EtreCheckPro.app
one notification
Security:
Gatekeeper: App Store
System Integrity Protection: Enabled
Antivirus software: Apple
Old Applications:
One x86-only app
System Launch Daemons:
[Not Loaded] 37 Apple tasks
[Loaded] 186 Apple tasks
[Running] 152 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 173 Apple tasks
[Running] 160 Apple tasks
[Other] One Apple task
Launch Daemons:
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-11)
Launch Agents:
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-11)
Backup:
Time Machine Not Configured!
Yes, absolutely. Operating ANY computer without backing up is a 100% guarantee you will lose data. Including photos, music, movies, important documents, apps, settings, etc....At a bare minimum you should be using Time Machine (built into Mac OS) as your backup app. Please refer to Back up your Mac with Time Machine all that is needed is an external HD such as a OWC Mercury Elite Pro.
What makes you think they are a problem? There are probably all kinds of obscure kexts that are totally harmless.
Do I need to backup? I don't store anything important on my iMac.
Performance:
System Load: 1.34 (1 min ago) 1.53 (5 min ago) 1.75 (15 min ago)
Nominal I/O speed: 1.00 MB/s
File system: 18.21 seconds
Write speed: 900 MB/s
Read speed: 1417 MB/s
CPU Usage Snapshot:
Type Overall
System: 3 %
User: 7 %
Idle: 90 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
com.apple.WebKit.WebContent (21) 13.52 % (Apple)
EtreCheckPro 12.86 % (Etresoft, Inc.)
WindowServer 9.20 % (Apple)
Safari 4.40 % (Apple)
kernel_task 3.60 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (21) 1.63 GB (Apple)
Microsoft Edge Helper (Renderer) (9) 900 MB (Microsoft Corporation)
EtreCheckPro 279 MB (Etresoft, Inc.)
MTLCompilerService (27) 143 MB (Apple)
Safari 129 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
com.apple.WebKit.Networking 38 MB / 5 MB (Apple)
mDNSResponder 551 KB / 188 KB (Apple)
apsd 73 KB / 91 KB (Apple)
rapportd 35 KB / 20 KB (Apple)
netbiosd 9 KB / 1 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 5 (Apple)
Microsoft Edge Helper (GPU) 2 (Microsoft Corporation)
Microsoft Edge Helper (Renderer) (9) 2 (Microsoft Corporation)
Safari 1 (Apple)
bluetoothd 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 18 MB
Used RAM: 5.95 GB
Cached files: 2.03 GB
Available RAM: 2.05 GB
Swap Used: 215 MB
Software Installs (past 60 days):
Install Date Name (Version)
2021-11-09 macOS 12.0.1 (12.0.1)
2021-11-09 Core Services Application Configuration Data 12.0 (120.72)
2021-11-09 MRTConfigData (1.85)
2021-11-09 XProtectPlistConfigData (2151)
2021-11-11 Boop (1.4.0)
2021-11-11 Microsoft Edge (95.0.1020.44)
2021-11-11 Microsoft AutoUpdate (4.40.21101001)
Diagnostics Information (past 7-30 days):
2021-11-10 20:50:43 Kernel Panic (5 times)
Details:
panic(cpu 2 caller 0xffffff7f9fe1f244): "virtual bool IOAccelLegacyDis
playMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator d
river returns false" @IOAccelLegacyDisplayMachine.cpp:267
Panicked task 0xffffff8539988240: 10 threads: pid 141: WindowServer
End of report
What is SoftRAID.kext, HighPointIOP.kext, and HighPointRR.kext?