AirPods 3 case not charging

When I plug in the case, the Amber light comes on for several seconds and then goes off. No green light comes on. The battery wisher says the case is at 90 percent.

Posted on Nov 11, 2021 7:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2021 7:26 PM

MLMLMLMLML Said:

"AirPods 3 case not charging: When I plug in the case, the Amber light comes on for several seconds and then goes off. No green light comes on. The battery wisher says the case is at 90 percent."

-------


Troubleshooting AirPods Power:


A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
1 reply
Question marked as Top-ranking reply

Nov 11, 2021 7:26 PM in response to MLMLMLMLML

MLMLMLMLML Said:

"AirPods 3 case not charging: When I plug in the case, the Amber light comes on for several seconds and then goes off. No green light comes on. The battery wisher says the case is at 90 percent."

-------


Troubleshooting AirPods Power:


A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods 3 case not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.