You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant set up e mail

Hi I have used bt mail on my iPhone for a long time without any issues until yesterday. I stopped receiving e mails so I deleted the app and tried to reinstate without success. I can access the account on a web app so this proves that the account and passwords I use are correct.

when trying to reinstall the bt mail to the iPhone it gives me error codes of

iPad, iOS 10

Posted on Nov 12, 2021 1:59 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2021 2:01 AM

Contact BT email provider and check with them your SMTP/IMAP parameters.

Regards

Giulio

2 replies

cant set up e mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.