I just updated my phone to iOS 15.1 but spatial audio is not working at all . I tried resetting my phone and it’s still not working. When I watch YouTube or Netflix or even listen to music it still doesn’t work. Any tips ?
iPhone 11 Pro Max, iOS 15
Hi Tony2506,
We understand you're experiencing an issue with spatial audio. We recommend starting by checking the following articles to ensure that the system requirements for Spatial Audio are being met and that Spatial Audio is enabled properly on your device:
About spatial audio with Dolby Atmos in Apple Music
Listen with spatial audio for AirPods and Beats
Additionally, if you go to Settings > Accessibility > Audio/Visual is Headphone Accommodations on, or Mono Audio enabled? If so, let's turn these off and test the issue.
If the issue remains, we recommend that you reach out to Apple Support directly. Please reach out here:
Hope this helps!
Have a great day.
Hi Tony2506,
We understand you're experiencing an issue with spatial audio. We recommend starting by checking the following articles to ensure that the system requirements for Spatial Audio are being met and that Spatial Audio is enabled properly on your device:
About spatial audio with Dolby Atmos in Apple Music
Listen with spatial audio for AirPods and Beats
Additionally, if you go to Settings > Accessibility > Audio/Visual is Headphone Accommodations on, or Mono Audio enabled? If so, let's turn these off and test the issue.
If the issue remains, we recommend that you reach out to Apple Support directly. Please reach out here:
Hope this helps!
Have a great day.
unfortunately my region is not available on Apple support so I’m not sure what to do now
Spatial audio
