unable to log into iCloud on Apple TV 2nd generation

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unable to log into iCloud on Apple TV 2nd generation

When I try to connect apple TV to iCloud after entering the correct password two things happen: 1) I get a notification on my Apple Watch that someone is trying to access my account, I click the "allow" button, the pairing numbers appear. 2) On the Apple TV screen it says that either my account doesn't exist or the password is incorrect (however, if the password was incorrect I wouldn't get a notification). I also tried updating its software, but it asked multiple times to repeat the action later as it is unable to do it now. What should I do?

Apple TV (2nd gen)

Posted on Nov 12, 2021 6:39 AM

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Answer 1

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Urquhart1244

Level 10

146,196 points

Nov 12, 2021 8:54 AM in response to auliss

When you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.

Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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unable to log into iCloud on Apple TV 2nd generation

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