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when i try to reset my security questions "Cannot Reset Security Questions". What can i do?

I´m trying to access my apple id, however i can not reset my security questions. I´m getting always this message "Cannot Reset Security Questions". What can i do to solve the problem?


Thanks


Posted on Nov 12, 2021 7:44 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2021 7:51 AM

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


3 replies
Question marked as Top-ranking reply

Nov 12, 2021 7:51 AM in response to adriane96

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


when i try to reset my security questions "Cannot Reset Security Questions". What can i do?

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