You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

coinbase pro says check internet connection but it fine

When I use my Coinbase pro account on certain pages it is showing a red status light telling me to connect to the internet but I am fully connected. I have cleared the cache and history.

MacBook Air (2020 or later)

Posted on Nov 12, 2021 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2021 11:42 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


11 replies
Question marked as Top-ranking reply

Nov 12, 2021 11:42 AM in response to Mupoodog1

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


coinbase pro says check internet connection but it fine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.