Beats fit pro - hiss/static sound in left earbud

Hello richard_li020,

Thanks for reaching out to us in Apple Support Communities about having sound issues with your Beats. We're happy to help by looking into this more! 

Here's a resource that can help:

Reset your Beats Fit Pro

If you try all the steps in this article and still have issues, reach out to Apple Support:

Get Support

Hope this helps.

Best Regards.

Same. I’ve bought and returned 4 pairs now. My coworker has been through 3 pairs.

All 7 pairs have a buzzing in the left earpod.

Turning ANC off stops the buzzing.

Reset doesn’t correct it.

Paring with different IOS and android devices doesn’t correct it.

Isolating the environment to just a single paired device doesn’t correct it.

Unpaired they still buzz.

7 pairs purchased across 3 different Best Buys all had the issue.

4 pairs black, 2 pairs white, 1 pair purple.

Reports of this are prominent on Reddit and forums.

The buzz is loud enough to be highly distracting during quiet passages.

FWIW, the box for my Beats Pro Fit had the date 10/2021 on them. Those had the static sound in the left earbud.

I ordered another pair and that box said 11/2021 on them. I opened them and they sound a lot better. Hopefully it was fixed.

Just received mine and there is a very noticeable “rattling” or hissing predominantly in the left ear bud. Only in NC mode though. And it is way more the the normal white noise in NC I know from my AirPods Pro. There is a little hissing sound in the right bud as well. to

Super bummed. Will contact apple support before returning but it seems like there is still no fix yet. Found a few Reddit threads as well and this issue seems to have been around since their release.

I’ve had the same issue with multiple pairs and from reading other online discussions this seems to be common. The reset doesn’t work and when returning for a new pair the same issue persists. Is this something on apple/beats radar and are they working on a fix? Seems like a similar issue happened when the air pod pros were released: https://support.apple.com/airpods-pro-service-program-sound-issues

I can hear static/noise from the Beats Fit Pro’s when not playing, or during low music volumes, from both earbuds when ANC is enabled. When ANC is off, the noise disappears. My BFP’s will also occasionally produce a brief, low rumble with ANC active.

For comparison, my older Sony XM3’s have less noise (it’s lower pitched) and never had a rumble when ANC is enabled. I’m hoping Beats continues to refine the firmware.

I have not noticed a static hissing, but I'm noticing the noise cancelling microphone seems to go out on the left ear on occasion. If I cover the microphone on the front of the headphones, it seems to encourage the noise cancelling to kick back in. This isn't a problem on the right side. I suspect some software issue is messing with the left-earbud hardware.

So, I sent mine in to get checked out. they returned them saying they did not find anything wrong with them but the person who assisted me at the apple store wrote that this happened during music playback which was not what I had told him ug. While it does happen during music playback but it's harder to notice. You can definitely hear it when in transparency mode and noise canceling mode. So now I have to send them out again and hope the next technician actually checks them out. Also has anyone notice that the ear fit test fails with this issue? Well, it does not necessarily fail but you get the error "there is to much noise around you, please go to a quiet area and do the test again". I tried in a quiet area and still get this error.

Same here in my newly arrived Beats Fit Pro but both earbuds.

Under Transparency Mode, there is a very noticeable hiss sound in a quiet room, and in ANC, it is also audible in the same quiet settings. Only when I turn off all these systems that should increase quality (reduce noise when using ANC), there is complete silence.

Not what I expected from new earbuds at this price.

First firmware update since November. I updated from 4B65 to 4E64. It might be a little better. Not sure. I'm on my 2nd pair of BFP anyway; the 2nd pair was better than the 1st. Curious if anybody here has any changes to the left earbud noise issue with the firmware update.

I bought it back in April 2022 and noticed the hiss/static in left earbud. It is very noticeable when you are sitting in a quite room with noise cancellation on. Returned for repair once and it was written that they had replaced the left earbud but same problem persisted though they claimed it passed their diagnostics test. Not sure if its hardward/ software issue. Hope Apple/Beats can fix this issue ASAP!

Welp, same boat. I had similar problem on airpods 3, but on airpods problem could be mitigated with background noise enabled and set to 0 volume in options. On airpods noise seems to disappear when music is playing.

On beats fit pro noise is constantly there. Which really drives me nuts. Can’t really use them like this.

I got these for my birthday and noticed the static sound in the left earbud instantly. What a letdown. I'm glad many other people hear this but what a ridiculous thing to have happen by a popular and respected company.

I just started experiencing this issue today. At first, I thought it was the wind but when I got in the car and home it did not go away. I have reset them and still having this issue. Guess that I am going to have to pay Apple a visit. Wish I had known of this issue before I was just by an Apple store when this started :D

Received my beats fit pro today. Very disappointed about noice in both ears. Left once not so much, but right one was driving me crazy. Gonna do exchange today and try new pair. Earbuds for 200$ not supposed to have this problems