Indepth camera is not working iPhone 12 pro

Question

Level 1

4 points

Hi there

my indepth camera is not working anymore. How can I restore this??

thanks inn advance

rouven

iPhone 12 Pro, iOS 15

Posted on Nov 13, 2021 9:48 AM

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Answer 1

Best reply

Level 10

140,794 points

Then use the Get Support button at the top of this page or schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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Answer 2

Level 1

4 points

It’s the front camera which is used for Face ID and portret photos. It’s not working currently. See also screenshot, there is a problem detected

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Answer 3

Indepth?

The three cameras on your iPhone are Ultra Wide, Wide, and Telephoto. Which camera are you trying to identify as Indepth?

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Answer 4

OK.....When did you have the screen replaced with a screen other than one installed by Apple or an Apple Authorized Service Provider?

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Answer 5

Level 1

4 points

It’s not replaced. It’s just stopped working.

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