You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS update.

Hello, I have a IPhone 11 and I have been trying to update my device but it keeps saying “your not connected to WIFI” when I am, I am currently running IOS 14.7 and its very laggy because I can’t get my phone to update so if you could tell me what’s the issue I would appreciate it Thank you.

iPhone 11, iOS 14

Posted on Nov 13, 2021 11:36 AM

Reply
1 reply

Nov 14, 2021 10:52 AM in response to Mohamed914

Hi Mohamed914,


Welcome to Apple Support Communities. We understand you're unable to install iOS 14.8.1 on your iPhone. We can help point you in the right direction.


We suggest to remove and re-download the update on your iPhone. This may help to resolve the issue you're experiencing. For the appropriate steps, please follow the section in this article that says, "Remove and download the update again": If your iPhone, iPad or iPod touch won’t update


If that doesn't help, you'll want to connect your iPhone to a computer and complete the update. Here's two articles with detailed steps:


  1. Update your iPhone, iPad, or iPod touch with the Finder
  2. Update your iPhone, iPad, or iPod touch with iTunes


Please keep us posted with the results.


Best regards.

IOS update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.