Text from iPhone 13 to Android device

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Level 1

10 points

Text from iPhone 13 to Android device

I was not able to text or call certain people. I found that for their contacts the default line used was "business." When I changed it to "Primary" I was able to text and to call them, except for one entry. That entry used an Android device. I was now able to call that contact but still couldn't send a text. After I had tried to send a text (which wasn't delivered), and then tapped their initials at the top of that notification, it indicated that business was their preferred method, specifically it displayed "Conversation Line Business." I haven't tried to text any other Android users because I'm not sure that I know any. I also tried rebooting my phone. Any help would be appreciated.

iPhone 13 Pro

Posted on Nov 13, 2021 2:14 PM

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Answer 1

Dogcow-Moof

Level 8

36,239 points

Nov 13, 2021 4:09 PM in response to AlleyB1

When you try to text the Android user, is the message showing as an SMS message (green bubble) or an iMessage (blue bubble)?

People who have switched from iPhones to Android often forget to deregister their iMessage accounts and so your phone will try to send them an iMessage which they may no longer have any way to read.

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Answer 2

Dogcow-Moof

Level 8

36,239 points

Nov 13, 2021 11:14 PM in response to AlleyB1

That doesn’t mean your phone is properly configured in your carrier’s database.

If the messages are showing as “green dot” messages as you compose them, SMS is a carrier feature, and if your messages aren’t going through, it’s something your carrier needs to address.

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