New iMac disconnecting drives on USB C constantly

Cannot keep a drive, any drive, connected on USB C ports - constant disconnections and crashes. This happens on powered hubs, direct connections, both USB C ports do the same and can find no hardware issues, machine passes diagnostics no errors found, drives are APFS and Exfat

iMac Line (2012 and Later)

Posted on Nov 13, 2021 10:17 PM

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Nov 13, 2021 10:51 PM in response to monkeycnet

Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211


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New iMac disconnecting drives on USB C constantly

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